Help

  1. Getting Started

    • Registration: To create an account, click on the "Sign Up" button on the homepage. Fill in the required details such as your name, email address, and password. Once registered, you will receive a verification email. Click on the link in the email to verify your account.

    • Login: To log in, click on the "Login" button and enter your registered email address and password. If you forget your password, click on the "Forgot Password" link and follow the instructions to reset it.

    • User Roles: Our platform supports two main user roles: Job Seeker and Employer. Job Seekers can search and apply for jobs, while Employers can post job listings and manage applications. If your account supports both roles, you can switch between them in your account settings.

  2. Job Seeker Guide

    • Searching for Jobs: Use the search bar at the top of the page to find jobs by keyword, location, or company. You can also use filters to narrow down results by job type, salary range, and more. Save your searches to easily revisit them later.

    • Applying for Jobs: When you find a job you're interested in, click on the "Apply" button. You will be prompted to upload your resume and write a cover letter. Make sure your profile is up-to-date to increase your chances of being noticed by employers.

    • Profile Management: Keep your profile current by regularly updating your personal information, skills, and experience. You can also set job preferences to receive recommendations tailored to your interests.

    • Job Alerts: Set up job alerts to receive notifications about new job postings that match your criteria. You can manage your alert preferences in your account settings.

  3. Employer Guide

    • Posting Jobs: To post a job, go to your employer dashboard and click on "Post a Job." Fill in the job details, including title, description, requirements, and application instructions. You can edit or delete your job postings at any time.

    • Managing Applications: View all applications received for your job postings in the employer dashboard. You can filter applications by status, contact candidates directly, and shortlist or hire candidates as needed.

    • Company Profile: Create a compelling company profile by adding your logo, description, and other relevant information. A complete profile helps attract more candidates to your job postings.

  4. Account Settings

    • Profile Settings: Update your personal information and change your password in the profile settings section.

  5. Troubleshooting

    • Common Issues: If you encounter login problems, issues with job applications, or difficulties with job postings, check our FAQs or contact support for assistance.

    • Contact Support: Reach out to our customer support team via the contact form on the help page. Our support team is available to help you resolve any issues or answer your questions.

  6. Legal and Policies

    • Terms of Service: Review our terms of service to understand the rules and guidelines for using our platform.

    • Privacy Policy: Learn about how we collect, use, and protect your personal data in our privacy policy.

    • Cookie Policy: Understand how we use cookies to enhance your browsing experience on our site.

  7. Feedback

    • Providing Feedback: We value your feedback! Use the feedback form on the help page to share your thoughts and suggestions.

    • Feature Requests: If you have ideas for new features or improvements, submit them through the feature request form.

  8. Accessibility

    • Accessibility Features: Learn about the accessibility features available on our platform to ensure a seamless experience for all users.

    • Contact for Accessibility Issues: If you encounter any accessibility issues, please contact our support team for assistance.